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Privacy Policy

Privacy Policy

Last Updated: [2025-12-17]

Welcome to DataLens (“we,” “our,” or “the Service”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use DataLens.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide, including:

  • Account information (e.g., email address, username)
  • Contact information submitted via support requests or feedback
  • Billing and subscription information (processed by third-party payment providers; we do not store full payment details)

1.2 Information Collected Automatically

When you use the Service, we may automatically collect:

  • Device and browser information
  • Usage data (feature usage, access times, error logs)
  • IP address (for security, abuse prevention, and compliance)

1.3 Scraped Data Disclaimer

DataLens is an AI-powered web scraping tool that processes data from publicly accessible webpages specified by users.

  • DataLens does not independently collect or sell third-party data
  • All scraping targets are defined by users
  • Scraped data is processed only to provide the requested service

2. How We Use Information

We use collected information solely to:

  • Provide, maintain, and improve the Service
  • Enable AI-powered webpage understanding and data export
  • Manage accounts and subscriptions
  • Provide customer support
  • Ensure security, prevent abuse, and comply with legal obligations

We do not use personal data for unrelated purposes.

3. Data Storage and Security

  • We implement reasonable technical and organizational safeguards
  • Data is retained only for as long as necessary to provide the Service
  • Access to data is limited to authorized personnel only

4. Data Sharing and Disclosure

We do not sell your personal information.

We may share information only when:

  • You provide explicit consent
  • Required to operate the Service (e.g., cloud infrastructure, payment providers)
  • Required by law, regulation, or legal process
  • Necessary to protect the rights, safety, or property of DataLens or users

5. Third-Party Websites

DataLens may allow users to interact with or scrape third-party websites.

  • Third-party sites have their own privacy policies and terms
  • We are not responsible for third-party content, policies, or practices

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or correct your personal data
  • Request deletion of your account or personal information
  • Object to or restrict certain data processing activities

Requests can be submitted via the contact information below.

7. Children’s Privacy

DataLens is not intended for users under the age of 18. If we become aware that we have collected personal information from a minor, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website and become effective upon publication.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

📧 Email: support@datalens.uk